Our staff will assist with golf course reservations and changes via Line
Our staff will assist with golf course reservations and changes via Messenger
Our staff will assist with golf course reservations and changes via Zalo

Terms of Service

These Terms of Service (hereinafter referred to as "Terms") apply to all users (hereinafter referred to as "Users") who use the online golf reservation service GOVIGO (hereinafter referred to as "Service") operated by HD Global Consulting Co., Ltd. (hereinafter referred to as "Company"). By using the Service, Users are deemed to have agreed to these Terms.

Article 1 (Purpose of Terms)

  1. The purpose of these Terms is to establish the conditions for providing the Service and to define the rights and obligations between the Company and Users. Users shall use the Service in accordance with these Terms.
  2. Rules, guidelines, etc. (hereinafter referred to as "Individual Regulations") related to the use of the Service that the Company presents on this website or by other means from time to time shall constitute part of these Terms, and in the event of a conflict between these Terms and Individual Regulations, the Individual Regulations shall prevail.

Article 2 (Member Registration)

  1. Users who wish to use the Service shall apply for membership registration by accurately registering the necessary information in accordance with the method specified by the Company.
  2. The Company may refuse registration in the following cases:
    1. If false or inaccurate information is provided
    2. If the user has previously been subject to suspension of the Service or other penalties due to violations of terms
    3. If the Company otherwise determines that registration is inappropriate

Article 3 (Management of User ID and Password)

  1. Users shall appropriately manage and store their user IDs and passwords related to the Service at their own responsibility.
  2. User IDs and passwords may not be transferred, loaned, renamed, bought, or sold.
  3. Users shall be responsible for any damages caused by third-party use of their user IDs and passwords unless there is willful misconduct or gross negligence on the part of the Company.

Article 4 (Reservations and Usage Fees)

  1. Users can make golf course reservations (hereinafter referred to as "Reservations") using the Service.
  2. When making a reservation, users must accurately enter the date and time of use, number of people, and other necessary information.
  3. After the reservation is confirmed, users shall pay the playing fees, etc. (hereinafter referred to as "Usage Fees") at the golf course based on the reservation details. Payment methods for Usage Fees shall be in accordance with the methods specified by the Company.
  4. Depending on the golf course, cancellation fees or additional charges may apply separately. Please check the terms and conditions or information pages of each golf course plan for conditions regarding cancellation fees and additional charges.

Article 5 (Cancellation and Changes)

  1. If users wish to cancel or change a reservation, they must follow the procedures established by the Company or the golf course.
  2. Users shall bear any cancellation fees or other costs incurred due to cancellation or changes.
  3. The golf course may cancel or change reservations due to bad weather or force majeure. The Company shall not be responsible for damages such as transportation or accommodation costs incurred in such cases.

Article 6 (Prohibited Acts)

  1. Users shall not engage in the following acts when using the Service:
    1. Acts that violate laws or public order and morals
    2. Acts related to criminal activity
    3. Acts of fraud or intimidation against the Company, other users, or third parties
    4. Acts that infringe upon the intellectual property rights, portrait rights, privacy, or other rights or interests of the Company, other users, or third parties
    5. Acts that interfere with the operation or provision of the Service or other users' use of the Service, such as making multiple excessively expensive reservations
    6. Acts of using information on the Service for the purpose of transacting directly with golf courses or other users without going through the Service
    7. Other acts that the Company deems inappropriate

Article 7 (User Responsibility)

  1. Users shall use the Service at their own responsibility and shall be responsible for all actions taken through the Service and their consequences.
  2. In the event of disputes with third parties regarding the use of the Service, users shall resolve such disputes at their own responsibility and expense, and shall not cause any damage to the Company.

Article 8 (Disclaimer of Company)

  1. The Company shall not be responsible for any problems, disputes, accidents, payment of usage fees, etc. that occur between users and golf courses.
  2. While the Company strives to provide accurate information in the Service, it does not guarantee the accuracy, completeness, usefulness, etc. of the information.
  3. The Company may temporarily suspend the Service due to system maintenance, failures, communication line or equipment troubles, etc., and shall not be responsible for any damages incurred by users in such cases.
  4. The Company shall not be responsible for any damages incurred due to cancellations or changes of reservations caused by weather, traffic conditions, disasters, force majeure, or other factors.

Article 9 (Changes and Termination of Service Content)

  1. The Company may change, add to, or terminate the content of the Service without prior notice to users.
  2. The Company shall not be responsible for any damages incurred by users due to changes, additions, or termination of the Service.

Article 10 (Intellectual Property Rights)

  1. Copyrights, trademark rights, and other intellectual property rights related to trademarks, logos, images, text, programs, and all other information (hereinafter referred to as "Content") related to the Service belong to the Company or third parties who have legitimate rights.
  2. Users shall not reproduce, repurpose, republish, sell, publish, or perform other similar acts with the Content without permission from the Company or the rights holders.

Article 11 (Privacy)

  1. The Company respects users' privacy and handles personal information in accordance with the separately established Privacy Policy.
  2. The Company shall not disclose personal information to third parties except with the prior consent of users or as required by law.

Article 12 (Suspension of Use and Cancellation of Registration)

  1. If users violate these Terms, or if the Company determines that there is a risk of users violating these Terms, the Company may suspend the use of the Service or cancel the registration of such users without prior notice.
  2. The Company shall not be responsible for any damages incurred by users as a result of measures taken by the Company based on this Article.

Article 13 (Changes to Terms)

  1. The Company may change these Terms at any time without notice to users if deemed necessary.
  2. When these Terms are changed, the Company shall notify users by posting on the Service or by other means deemed appropriate by the Company, and if users use the Service after such notification or do not take cancellation procedures within the period specified by the Company, users shall be deemed to have agreed to the changed Terms.

Article 14 (Governing Law and Jurisdiction)

  1. The interpretation of these Terms and matters related to the Service shall be governed by the laws of Vietnam.
  2. In the event of disputes regarding these Terms or the Service, the courts of Vietnam shall have exclusive jurisdiction.

Article 15 (Matters for Discussion)

If any matters not stipulated in these Terms arise or if there is any doubt regarding the interpretation of any provision of these Terms, the Company and users shall discuss in good faith to resolve such matters.

Article 16 (Contact)

For inquiries regarding these Terms, please contact us at the following:
Contact: booking@govigolf.com

Revision History

These Terms are effective from January 24, 2025.

© 2023 Vietnam Golf Course Booking Site GOVIGO.
All Rights Reserved.